Terms & Conditions

Last updated: 26 July 2026

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the website located at www.dunlucemc.ca (the "Website"), operated by Dunluce Medical Clinic (the "Clinic", "we", "us" or "our"). By accessing or using the Website, you acknowledge that you have read, understood and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Website.

2. No Medical Advice

The content on this Website is provided for general informational purposes only and does not constitute medical advice, diagnosis or treatment, and is not a substitute for the professional judgment of a qualified healthcare provider. Nothing on this Website creates a physician-patient relationship. Always seek the advice of your physician or another qualified health provider regarding any medical condition, and never disregard professional medical advice or delay seeking it because of something you have read on this Website.

3. Emergencies

4. Permitted Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Website by any third party. You agree not to:

• Use the Website in any way that breaches any applicable local, provincial, federal or international law or regulation;
• Attempt to gain unauthorized access to the Website, its servers, or any connected systems or networks;
• Introduce viruses, malware or other malicious or technologically harmful material;
• Copy, reproduce, republish, scrape or exploit any part of the Website for commercial purposes without our prior written consent;
• Submit false, misleading or fraudulent information through any Website form.

5. Appointments & Electronic Communications

Any appointment request or message submitted through the Website is a request only and is not confirmed until you receive confirmation from our office. We will make reasonable efforts to respond promptly but do not guarantee response times through electronic channels.

Email and web forms are not fully secure methods of communication. You should not transmit detailed, sensitive or urgent medical information through these channels. By choosing to communicate with us electronically, you accept the inherent risks of such communication.

6. Intellectual Property

Unless otherwise stated, all content on the Website, including text, graphics, logos, icons, images, layout and design, is the property of the Clinic or its licensors and is protected by applicable copyright, trademark and other intellectual-property laws. You may view and print content for your own personal, non-commercial use only. All other rights are reserved.

7. Third-Party Links

The Website may contain links to third-party websites or resources provided for your convenience. We do not control and are not responsible for the content, accuracy, availability or practices of any third-party site. The inclusion of any link does not imply endorsement. Accessing third-party sites is at your own risk and subject to their terms and policies.

8. Disclaimer of Warranties

The Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Website will be uninterrupted, timely, secure or error-free, or that any information provided is complete or current.

9. Limitation of Liability

To the fullest extent permitted by applicable law, the Clinic, its physicians, staff, contractors and affiliates shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages arising out of or relating to your access to or use of, or inability to use, the Website or its content, even if advised of the possibility of such damages. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable Alberta law.

10. Indemnification

You agree to indemnify, defend and hold harmless the Clinic and its physicians, staff and contractors from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these Terms or your misuse of the Website.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, disclose and protect personal and health information in accordance with Alberta's Health Information Act (HIA), the Personal Information Protection Act (PIPA) and applicable federal law. Please review it carefully.

12. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. You irrevocably agree that the courts of the Province of Alberta shall have exclusive jurisdiction to resolve any dispute arising out of or in connection with these Terms or the Website.

13. Changes to These Terms

We may revise these Terms at any time by updating this page. Changes take effect when posted, and the "Last updated" date will reflect the most recent revision. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

14. Contact

Questions about these Terms may be directed to: